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Comments and notifications help you communicate with collaborators on shared documents, whether you’re working with family, friends, or teammates.

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Adding Comments

You can add comments to any block in a shared document.
1
Select a block of content.
2
Click the three-dot menu (⋯) in the block menu.
3
Select Add comment.
Adding a comment to a block

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Formatting Comments

Comments support basic text formatting to help you communicate more effectively:
  • Bold, italic, and strikethrough
  • Links
  • Inline code
Applying formatting styles to comments

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Viewing Notifications

The notifications panel gives you a quick overview of all activity on your shared documents.
1
Navigate to the notification bell icon in the sidebar.
2
View all unread notifications across your spaces.
3
Click into any notification to jump directly to the relevant document and comment.
The app icon will display a badge showing the number of unread notifications across all your spaces. Notifications panel showing unread activity
You’ll receive notifications when:
  • Someone comments on a block you created
  • Someone mentions you in a comment or document

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Replying to Comments

Navigate directly to comments from the notifications panel and reply in-line. Replying to a comment thread

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Email Notifications

Open Settings > Notifications. Under Comments & Mentions, turn Email Notifications on or off to change the default for your spaces. To change a single space, select it under Spaces and change Email Notifications there.
Per-space settings override the default. These settings control emails from spaces you belong to. Comment and mention emails from documents shared with you in other spaces may still arrive. Contact support@craft.do if you need help stopping them.
Email Preferences.

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Push Notifications

Push notifications provide real-time alerts for:
  • Comments on blocks you created
  • Mentions in documents or comment threads
To enable push notifications:
1
Go to Preferences in Craft.
2
Under Space Management, select your space.
3
Go to Space Settings.
4
Click Open System Preferences.
5
Navigate to Craft in System Settings.
6
Turn on Allow Notifications.
Enabling push notifications on macOS through System Settings
Notification sounds are currently disabled in the app, but system-level notification sounds will still work if enabled in your device settings.

Sharing Documents

Learn how to share and collaborate on documents

Team Collaboration

Work together with team spaces and permissions